Customer Testimonials
Luke is the best! Top sales person! Love my new Nissan mourano! Thank you Luke!!!!!!!!
Ervin is the salesman to see! I had not purchased a new car since 2008 so when I began my search I was completely overwhelmed with choices, packages, and trim levels. After I narrowed my search, I originally dreaded the test drive because I did not want the added pressure of a pushy salesperson to overwhelm me even further. (Unfair assumption, I know, but my previous experience from years ago wasn't the greatest) I had decided to look at a Nissan Pathfinder so I pulled the reviews for my local dealership, hoping to find a review for a salesperson that ... Read More DealerRater - Aug 12, 2026
Dane was very polite and friendly. He laughed with us and was so respectful. He promised he would do his best to get me into a car. Saul worked his magic as well and with moms help the car buying was successful. Thank you Dane and Saul!
Dane and DeMario were top notch!! My wife was involved in an accident and vehicle totaled, these two guys were able to get my wife in a fantastic Rogue and had me walking away with a payment I was happy with. I will definitely be back to see Dane to snag me a vehicle and will also preach to everyone else to go see him!! We definitely appreciate him!! Thank You, sir!!!
I just wanted to give Luke an amazing review, he definitely treated us like family!!
My sales man Dane was very knowledgeable and got me into a much better situation than I was before! Thank you!
From start to finish, Cole at Modern Nissan of Concord was fantastic to work with. He listened to what we were looking for, showed us several great options, and never pressured us. The entire transaction was straightforward and transparent. We drove off the lot completely satisfied with both our new vehicle and the service we received. Cole is a true professional!
Cole did an excellent job and listening to my needs and getting me into the exact vehicle I wanted. I will definitely be back when I am ready to trade in my vehicle!
Dane Engels is a great Sales person. He made ny experience at Modern Nissan easy and seamless. Thanks Dane!
I wanted to thank Cole for Helping my parents purchasing their new Nissan. He was very engaged through the whole process and I will be back when I am ready to purchase my own vehicle!!
Cole did a fantastic job addressing my concerns my previous Nissan I had and was able to tell me the differences with these newer Model Nissans. I felt allot more comfortable purchasing my Pathfinder. If you need a car - please see Cole
I sold my car to Modern Nissan of Concord and was asking 2k for my trade-in. Cole was able to get me exactly what I wanted for my trade. Will definitely be back when I am ready for my next vehicle!!
Dane and Steve were excellent! They were patient and treated us very respectfully, great experience overall.
Good experience from the dealership of Moden Nissan of Concord Considered all aspects while discussing the features of the car
I visited Modern Nissan of Concord and worked with Cole. My credit situation didn’t allow for an approval this time, but I still wanted to leave a review because of how well I was treated. Cole was honest, patient, and never made me feel pressured about my circumstances. He explained my options clearly and made a tough situation easy to deal with. I’ll be back when the timing’s right, and I’d recommend Cole to anyone looking for a genuinely no-pressure experience.
Steve and Cole worked very hard to get me into a new vehicle and I couldn't be more thankful for their hard work. I didn't think my credit would get me into a vehicle and they went the extra mile and assured me through the entire process!
Cole did a fantastic job. Addressed all my concerns and will be back when its time for an upgrade!
Worked with Luke on 7/13 who was extremely professional and knowledgeable in inventory at Nissan of Concord.
Cesar garay did a great job for me and I would highly recommend him at Modern Nissan of Concord
Buying a vehicle with Cole was the best dealership experience I've ever had. He listened to what I wanted instead of trying to sell me something I didn't need. He found the perfect vehicle that fit my budget, and the process was quick and smooth. If you're shopping for a new or pre-owned vehicle, do yourself a favor and ask for Cole at Modern Nissan of Concord!
Cole Laney was a wonderful sales person. He helped me get into a brand new Rogue Dark Armor. He even drove to Mount Airy to pick this vehicle up for me. Delivered the paperwork to me down in South Carolina. Went above and beyond. You are the man Cole!
Cole Laney did a fantastic job helping my daughter get into a 2026 Pathfinder at the payment we wanted to be at. He explained all the features to us and even stayed after hours to make sure the job was done right. I will be recommending all my friends and family to Cole!
Cole helped me get into a brand new vehicle when all hope was lost and everyone told me they couldn't help me. Cole didn't give up, he kept working on it, kept me informed through the whole process, and was very thorough from start to finish. If you need a car. Go see Cole Laney!!
Cole was one of the best sales people I have ever worked with and will be recommending him to all my family and friends!!
This dealership was great when we bought our 2021 Nissan Rogue! Especially Chris Jamieson and Saul with how quickly and painless the process was to buy this vehicle! I would definitely recommend this dealership
My daughter totaled her car and we visited modern Nissan to look at a new vehicle for her. Everybody including Demario (new Car manager) Steven (GSM) Saul (Finance Manager) and Ervin (salesman) did a fantastic job and helping us get the right vehicle. I would definitely recommend this dealership
Very knowledgeable, not pushy . GM, sales manager and sales representative Ervin all worked well together . Best dealership in the area by far !
Chris was very helpful. When I first came into Nissan they didn’t have the one I wanted but Chris was on a mission. That day the color and the same car was traded in. Chris went above and beyond and knew that I wanted this color and he took some pics and immediately sent them to me. Needless to say, I immediately loved it and me and my uncle purchased that day. I appreciate the effort that Chris put into taking care of my needs and making sure he did everything to accomplish that for me. I am overall ... Read More DealerRater - Feb 23, 2026
Brayden is exceptional at his job and delivers a top-tier, stress-free experience every time. If you want the best service, he’s the one to trust.
Recently purchased my second vehicle from Modern Nissan of Concord. As always, it was a great experience! Very friendly and professional staff in all departments. Would highly recommend this establishment to anybody in need or want of a vehicle!
Chris and the entire Modern Nissan staff were wonderful. Have already recommended to several friends
Great sales and service departments Friendly staff.Gil in sales over 20years experience…satisfied in allregards
My experience with Henny was about as smooth as can be. No games just great customer service, professional and trustworthy salespro. I had a career 25+ yes in the auto biz so I know a pro from a rookie. He's worth GOLD in a world of tin. See Henny for an experience you will also recommend.
Dishonest sales rep. Was told theyy would give free tank of gas if I gave them favorable review. Did review and have never received. I was willing to let that lie go but I was also told there was free oil change at Modern dealer close to my residence in Asheboro, but ending up having to pay because they said the dealershiip iin concord would not reimburse them. After a year of me not getting gas money for their pressuring good review, how could I question whether Asheboro dealership was lying?
Very nice establishment, professional staff, no run around. Modern Nissan appreciates their customers and gives lots of complimentary services. Made me feel like they understand buying a car is big purchase.
This review is mainly about the Finance department. Typically I don't write either negative or positive reviews but I am forced to do so by this dealership. I have bought my leased EV from this dealership in December 2021. The finance department did two things wrong,
1. They charged the buyout price higher than it was supposed to be (as per Nissan finance documents). So I did follow up with Nissan finance and dealership (sales) back and forth and still waiting for the reimbursement check.
2. The other main issue is, while buying the car, I was told that I have to ... Read More DealerRater - Feb 28, 2022
Everyone at the dealership is wonderful! ESPECIALLY Amani Robinson! He did a fantastic job helping me buy my new Nissan Rogue! I would definitely recommend!
I purchased my car and before I got home check engine light is on. Two trips to service department and check engine light is still on! Not a good experience at all.
I had a wonderful experience at this dealership. Robert Lahr and Stacie in the internet department were fantastic. I highly recommend them. I drove almost 200 miles to purchase from them. Give them a call or stop by. You will be glad you did.
Gil seemed to understand just what I needed. I traded a Frontier Pro4x for a Rogue mainly for about twice the gas mileage. It was hard to go from a pickup back to a car after having trucks for 30 plus years but Gil made the experience great
I purchased a 2010 Ford f150 in August of 2018. Modern had my truck 3 weeks out of the first month trying to fix AC. Finally realized it was the condenser. They replace it but I realized there was still a leak and power steering started making noise. Also brakes were rubbing metal I took it to Monroe Tire in Shelby NC which is family. They said that the leak was the condenser that was already replaced. Had to replace front brakes and rotors. Monroe's said that the pads were put on backwards. Found out that Modern had replaced the brakes when ... Read More DealerRater - Feb 27, 2019
As a follow-up to my Google review. My purchase experiences from Modern Nissan of Concord have been great... On 01/31/2019 I purchased a new Rogue Sport from Modern. Richard the General Sales Manger was great along with my salesman and the finance manager. The facility, staff and service were unparalleled. I would highly recommend purchasing a Nissan from Modern. Thank you to the entire staff.
We bought our second car from them in November. I have a major issue now that they refuse to even submit a claim for. It's been pulling teeth to get a hold of ANYONE! If you want to buy, they'll jump all over the phone and email to reach you. Need help and them to back something up on a car just TWO months old from them, it's a ghost town!
I had a wonderful experience today purchasing a New 2018 Nissan Titan. Everyone was very friendly and made us feel like family. Gil was our sales rep and did a great job and made us feel good about our purchase! I would recommend this dealership to anyone in search of a quality vehicle and quality service. I especially recommend Gil!
I had a appointment to test drive a 17 murano. When i got there i was told it had been traded to another dealer. Then told it had been purchased by a dealer employee. Then told it may not and been sold and might be bought back. At any rate I drove one and like it. Sitting in the office my wife pulled up carsguru where we saw the vehicle it was still showing in inventory on today it was 1500 higher than the day before which was 21,949. Then was told by preowned manager chris young that they were going to buy ... Read More DealerRater - Jul 31, 2018
I am not happy at all with my service to my Pathfinder. Spent $4000 dollars on a new transmission was told it would fix problem. It has been in 4 times in 5 weeks and still same problem so that tells me it was not transmission and really have no proof that a new one was even put in. Same issues arose 4 times this weekend. Moral of the story, I will never buy anything from modern Nissan of Concord and will be very hard pressed to buy a Nissan period if this is how the "fix" things.
Gil ask me what price range and what type of car I was looking for and took me directly to it on the lot I bought the first car he showed me! He made it the experience so easy!
Salemens was friendly and work with me on finding exactly what i was looking for and the price range I was willing to pay. Their internet price was exactly what was advertising they keep there word nothing different after arriving. No false advertising
I just purchased my second Altima in two years from Modern Nissan. I had been shopping for another car for my household, and was getting too much run around from other dealers in the area. Since I was happy with my Altima, I went back to Modern to look at what they had to offer. I was immediately shown vehicles and had everything explained to me. After comparing several makes, I decided on a used Altima SV. The negotiation process was very straight forward, no twists, turns or tricks. I am happy with the deal. After getting the car home, ... Read More DealerRater - Jul 29, 2017
Internet buyers beware! Please read this.
I told the "Modern" staff that their dealerships probably do well in the local market with a "good old boy" system of physical sales and service -- but that "Modern" might not be a good label for them.
A glaring disconnect, and disregard -- or even negligent disrespect -- of the online buyer negates the opportunity for a win-win here. PLEASE ... if that is you, then proceed with discernment -- and don't assume "Modern" is investing adequate operating funds or sales commissions in anyone or ... Read More DealerRater - May 27, 2017
After 2 really bad experiences trying to purchase vehicles I have to say the customer service was well below standards. Take extreme caution with your personal information as it may end up in someone else's possession because it happened to me and someone else. I will never go back again!!!
I went in and was greeted. If I had to wait other people came and offered me water or if I needed anything. I was treated like I was family. On my way out everyone was so happy. I had to drop off something but I noticed a problem with my door. On the spot they took the truck back to be looked at. But everyone came over to me to follow up if I was happy. I again felt like I was family. They really cared
Stan Hinson (sales consultant) and Ken Mesger (finance guy) were great to deal with. Very informative and very patient. I had not bought a new car in many years and they made it a positive experience. We test drove a lot of cars and Stan answered a lot of questions. I will go there when it's that time again and I'll be recommending them to my family and friends. I'm really enjoying my new 2015 Nissan Sentra!
Great service. Andy waited patiently while my wife took nearly two hours deciding on which car she wanted. He did a great job on explaining our options so we knew exactly what we were purchasing. Best car buying experience I ever had.
It was my first time a buying a car, and Ms. Selena Saltz was awesome! I couldn't have asked for a better sales person. She helped me find the perfect Car and without her and the help of the other gentlemen that I don't know his name but I'm sure he will read this too, I would have left without a car yesterday so I thank both of you guys so much.
Great folks to work with. They really cared that we got what we actually wanted. WOULD DEFINITELY RECOMMEND MODERN NISSAN TO EVERYONE. VERY SATISFIED. ALL DONE IN A TIMELY MATTER
Kramer is a very friendly & good salesperson to deal with. He is very responsive and shows genuine interest to get you the best car at your price range. He walked us through every single feature of the car - very impressed.
Great experience for my purchase and trade in. Salesman and manager were reasonable and willing to listen to my thoughts and concerns. They got me out of my high interest rate and I got a great car also...
Pierre was very professional, friendly,and knowledgeable! I would definitely recommend him to others! He answered any questions that I had for him and made sure I got what I wanted!
Our experience with Modern of Concord was entirely positive. While the purchasing process is "all about the car", we were impressed with the calm, effective mechanics of the Modern staff in meeting our expectations. The experience began when we arrived at the dealership with a hearty welcome by our sales associate, Brandon Horner, and supported throughout by Sales Manger Buddy Hilton. We were then allowed to make our own decisions with professional presentations from the F&I Business Manager, Fred Cagle. Since we do not live close to Concord, we will be challenged in the future to ... Read More DealerRater - Aug 24, 2014
Overall great experience for my purchase and trade. Salesman and manager were reasonable and willing to listen to my thoughts/concerns. Made a great deal.
Curtis Hatchell and Modern Nissan made it very easy to purchase my new Titan truck. This makes the 5th car I have purchsed from Modern Nissan since 1990. Everyone was very friendly and easy to work with.
Worked with two salesman and a manager and I got outstanding help by salesmen and management. Would recommend these people and the sales staff to anyone wanting to buy a new or a used car
Buying experience was painless. Sales personnel were friendly, knowledgeable and a joy to work with. I was only considering buying, not needing to buy. But experience was positive, so I bought. I highly recommend.
Couple months away from turning in a leased vehicle--not a Nissan--. Had a friend that purchased a vehicle at Modern about a month ago-. So just stopped in to take a look around and start the search to fill the needs I had for my next vehicle-- Walked out of there a couple hours later with a new Pathfinder-- Was pleased with all parts of the customer service from the first meeting until I left-- Great vehicle--great prices- very professional and comfortable communication..
Everything was very good. I am absolutely satisfied with my car Nissan Sentra 2012. I will recommend this dealership. Thank you very much. Best wishes. Sincerely, Maryia.
My wife and I recently purchased a Nissan Rogue at Modern Nissan of Concord. Our sales person was Pierre. Pierre was very thoughtful and considerate of our situation. He helped us get the perfect car that fit our budget. He was never pushy, and he only showed us vehicles that he himself would of felt comfortable buying. Our payment ended up being slightly higher then what we originally budgeted for, and Pierre told us that he totally understood if we needed to look at other dealerships. Though our payment was slightly higher the car we ended up with was nicer ... Read More DealerRater - Apr 9, 2014
Judy was extremely patient and helpful. She truly listened to my needs and made my car buying experience wonderful! I will surely recommend this dealership to my family and friends.
This is my second purchase of a vehicle, and both times have worked with Andy. He is very knowledgeable of the vehicles, dealership system and most of all, with the needs and situations of his customer. He gets things done and works hard to keep the customer satisfied. He goes out of his way to make sure the customer understand everything about the vehicle. Todd is very knowledgeable concerning the finance of each vehicle and works with the customers needs, and with the salesman to get the deal completed.
Enjoyed the no pressure approach that Dale gave. I had to return for what I thought was a scratch and Dale was very helpful and met me in the parking lot as soon as I got there. I had a lot of questions he was very helpful and patient. Thanks Dale I enjoyed doing business with you!
Both Fred and Travis were knowledgeable and friendly , they never came across as being " pushy" , which would have sent me right out the door. Fred put me at ease . Never got the feeling he just wanted to get the sale . Am looking forward to checking out the service department side of things. If they are as nice and straight foreward as the people Ive delt with so far , I know where Ill be buying my next car .
Very professional and polite. The showroom was very clean. Everyone helped me understand and assisted in getting meal the amenities that I wanted on me car. They called auto dealer until they found exactly what I was looking for.
He found a perfect car for me, that was in my price range and had all I want and more! I went expecting the worst, and ended up leaving with a brand new car!
New car buying was easy with our salesman Curtis Hatchell! He was very helpful and very attentive to our family. The whole dealership was friendly! We will definitely return for our next car buying experience. The price on our Pathfinder was a very good deal. The dealership is family friendly as well!
my husband and I have been to a few dealerships and they have tried to help us, or so they say, but never really got approved or we never saw the will to help on their managers so I am really grateful and will definitely recommend this dealer, its the best because they understood exactly our situation and did try to help us, showing us different options and finally got us a great deal on a great car. i'm extremely happy, can't thank them enough. 3/3/14
Outstanding service and great experience overall. Most friendly and upfront on any questions. I would recommend this place to anyone. Andy Adams was very helpful.
Pierre was kind in every way . He made me and my husband feel very comfortable.everyone was very nice . They had a big selection of cars to choose from. There was no pressure to buy and they gave us all the time we wanted to look around. Pierre is a great person to work with and will send everyone I know to him or the dealership.
Wanted to get a key programmed I had bought the key from Nissan dealership off highway 74, they cut it but did not program it, (an issue for another day) Brought it to the dealership in concord, met by the manager Chris Blalock, " who says it will be done in 30 minutes, I waited for an hour and almost twenty minutes, so I went to check on what's taking so long he had my key on the side, serving other customers who had just come in then he nonchalantly says it did not work, so I wait another 15 or so ... Read More DealerRater - Feb 17, 2014
My fiancé and I were searching out the Internet, just looking at different SUV'S. As we're both very fond of the Nissan line, we had decided to give the Pathfinder some serious consideration. We found some Pathfinders on the website that matched what we were looking for and made a call to Pat, the Business Development Manager. He was very knowledgeable, helpful, and didn't give us any runaround on the phone. He took the time to listen to what we wanted and even told us about a loaded model (Platinum Premium 4wd) that he thought would satisfy ... Read More DealerRater - Jan 15, 2014
Curtis Hatchell did a great job in our selecting the Nissan we purchased. However, the sales manager never introduced himself to us nor congratulated us in our purchase. Curtis made us feel comfortable while we waited for the paperwork to be completed.
Great customer service. The staff was very helpful and I feel I got a good deal on a great car. I have only purchased Toyota cars in the past and this is my first Nissan, I am very pleased so far. Thanks
This is the fourth car I have purchased from Modern Nissan and it won't be the last! Top notch service, sales, financing, the whole place is just one great place to be and buy a car and have it serviced. Casey Webster was my sales associate and she was very helpful and knowledgeable. She stuck with me and helped me choose a car that was perfect for my needs. The financing piece went off without a hitch and I got the price I was looking for. Modern Nissan comes HIGHLY recommended!!
Excellent Service. Our Salesman Curtis was very knowledgeable about the vehicle we purchased. He took his time and went thru all of the options on our car. He also answered any questions that we had. We were glad that we chose Modern Nissan. The price was just what we wanted, but the Salesman was beyond our expectations. We've never had someone to take the time and help us with our selection. Great Job, thanks again , Greg and Nancy Cummings
On Saturday, December 7, I went to Modern Nissan to look at purchasing a new vehicle. I usually enjoy going to car dealerships as much as I do going to the dentist. The salesman at Modern was professional and courteous. The salesman presented a deal to us that was outside of our budget and when he was told we had to stay within out limit he went to his manager and made the deal happen for us. Our experience with Modern was pleasant and I would recommend this dealership to others.
I chose Nissan of Concord when purchasing a new vehicle because I know many of my friends and co-workers that have been beyond satisfied with their newly purchased Nissan vehicles and the way they were treated by the Nissan of Concord representatives and salesman. I am more and more thrilled to be behind the wheel of my new Nissan Versa everyday and I just wanted thank Brook Eldridge for all his help in getting me fully acquainted and squared away with my new vehicle in a friendly and professional manner. Not to mention, a great thanks goes out to Tony ... Read More DealerRater - Oct 14, 2013
We love Nissan cars. We purchased our Murano in 2009, and we are more than pleased with our vehicle. So when we decided it is time for a new car for the city only, we chose the new Juke. The new car's design and features are what we were looking for. We worked with Mr. Carter but also with the other employees (mentioned above) at Nissan to leave home with a new and modern car. Thank you all.
I just moved to Charlotte so i looked for a Nissan Dealer on the internet. I called Modern Nissan and they were very nice and polite on the phone.They gave me an appointment for two days later. when I arrived I almost felt as though they were waiting for me to get there. Mr. Kenney was very professional but friendly. My car was ready in less than a half hour. This was the fastest service I have ever experienced at a car dealership. This is not my first Nissan so I have been doing business with Nissan dealer for ... Read More DealerRater - Aug 27, 2013
This was my first Nissan purchase and was VERY happy a satisfied. If I ever purchase another car I will be back here! Everyone was friendly and helpful
Joe Kramer was honest, thorough and friendly throughout the process--very professional. The service staff is equally as good. Best dealership I have worked with.
Dealing with Internet people to negotiate price went well. But once I stepped into the dealership, it was a nightmare. I already had my financing approved - with an email as proof - and I was still being pushed into using their dealer financing. I was given some BS about the Patriot Act and that everyone who buys a car has to fill this out - along with your SSN - total crap!! The next day I went in with my credit union check to pay for the car and no one mentioned that I needed to fill out this '... Read More DealerRater - Jul 1, 2013
I have worked with Nissan of Concord before and have purchased a total of five cars in the last 14 years (3 new & 2used). I've never had customer service like Nissan of Concord has shown to me and my wife, this also goes for their service department. I have never had issues that I can ever think of which is why I have always come back to them.
This is the second new vehicle that I have purchased from this dealership, and I am proud to say that both experiences were great. Coming from a family where 5 people drives Nissan's. I am happy to say that through the good and the bad Nissan has worked with me. Yesterday my experience was awesome. Went in there just looking. Salesman Kramer came to us and greeted us with a smile. I wasn't looking to buy a new vehicle but the prices on the used vehicles were just as much as the new ones. I had a set payment ... Read More DealerRater - Apr 26, 2013
Excellent service from the beginning to the end of the deal. My salesman Tommy worked to achieve the best deal for me. Modern Nissan will continue to get my business .
Everyone was so friendly. They really went out of the way to help me. I would recommend this dealership to friends and family. The staff made you feel at home while you waited.
Great experience. We love our new Nissan Altima. Great staff,price and car. Thanks so much for answering all our questions. We praised your dealership to our friends and family.
I am newly moved to Charlette, NC, and my experience at Modern Nissan was one of the best I have had in many years. They answered every question I had. Every person I worked with, sales, financial, store manager, was excellent. I extended my partnership with them, by having them do my oil changes over the next 3 years and they helped me with that also. VERY GOOD service at this location.
My overall experience exceeded my expectations, not only was Tommy very friendly but he was honest and straight forward. As soon as we arrived he offered my family and I something to drink and asked what we needed help with. Honestly I had no intentions what so ever to trade in my car, but with his help I was able to drive off in a new deluxe edition Nissan Sentra! I would definitely be spending people his way in the near future. Thanks Again!
Tommy Pearson is a top notch professional. He knew I was tied up in meetings and was courteous and considerate. He had my vehicle waiting for me under the canopy when I arrived. Mike Capo looked over my trade and gave me top dollar. The whole transaction was simple and seemless. Wow, What a dealership! What an pleasant experience! I plan on telling everyone I know about Modern Nissan. They will be my exclusive dealer from now on.
I had bought a new car this week from Mike Capo and my overall expierence was impeccable! I was in and out in a short time and the price was awesome!! They MADE SURE that my child and I were BOTH very comfortable during our stay and I wouldnt go anywhere else but here, EVER AGAIN!! 🙂 Many Thanks to the Modern Nissan Family and Big Thanks To Mike Capo for finding me the perfect car for our family!!!
My experience with Modern Nissan of Concord was wonderful. The salesperson was very helpful and never rushed me or pressured me. Mike Cpo was very nice and was able to find me the Titan that I wanted. I will definitely buy my next vehicle from them as well